1. Scope of this policy
This privacy policy explains how MrZaKaRiA IT Solutions handles information submitted through the website, project inquiries, contact forms, messaging channels, and service-related communication.
It is intended for a digital business providing websites, software systems, ERP and CRM development, automation, infrastructure support, hosting-related work, and associated consulting or implementation services.
2. Information that may be collected
The business may collect your name, email address, phone number, company name, project details, communication history, and any information you choose to provide when requesting a quote, booking a call, or discussing a project.
Technical data such as browser type, device information, referral source, approximate location, and general analytics events may also be processed to maintain the site and understand usage patterns.
3. Why the information is used
Information is used to reply to inquiries, evaluate project fit, prepare proposals, deliver agreed services, maintain communication, improve system quality, and support post-launch or ongoing technical work.
It may also be used for reasonable business administration, fraud prevention, legal compliance, and website security.
4. Legal basis and commercial necessity
Where applicable, information is processed because it is necessary to respond to a requested inquiry, prepare for a potential contract, perform a live client engagement, or pursue legitimate business interests in maintaining a secure and functional website and service process.
If a specific consent-based action is required, that consent should be treated separately from normal project communication.
5. Sharing with third parties
Information may be handled through hosting providers, email providers, analytics tools, scheduling services, payment tools, communication platforms, or infrastructure services used to operate the business.
Information is not sold as a standalone commercial asset. Third-party services only receive the information reasonably required for the relevant operational purpose.
6. Data retention
Inquiry and project information may be retained for as long as reasonably necessary to manage communication, maintain project records, comply with legal or accounting obligations, resolve disputes, or support legitimate business continuity.
Where the information is no longer necessary, it should be deleted or minimized within normal operational limits.
7. Security note
Reasonable technical and organizational measures are used, but no casual public channel should be treated as the correct place for highly sensitive credentials, private keys, production secrets, or other high-risk material unless an explicit secure workflow has been agreed.
8. Your rights
Depending on the applicable jurisdiction, you may have rights relating to access, correction, deletion, restriction, or objection. Requests can be made through the contact methods published on this website.
A request may need to be verified before sensitive account or project information is disclosed, changed, or removed.
9. Contact
For privacy-related requests, use the published contact page or direct business communication channels associated with MrZaKaRiA IT Solutions.